Experienced Salesforce Administrator with 3.4 years of hands-on expertise in configuring, customizing, and optimizing Salesforce CRM solutions. Proficient in user management, data migration, workflow automation, and report generation to drive operational efficiency and enhance sales performance.
Salesforce Administrator
Experience.comSalesforce Administrator
SplashlearnSalesforce Administrator
SplashLearnAssociate Cloud Consultant
Cloudalyze Service LLPData Loader
Workbench
Gearset
Visualforce
SOQL
HTML
CSS
Apex
Conducted user training sessions and created documentation to facilitate efficient use of Salesforce features. Supported end-users by troubleshooting and resolving issues, providing timely assistance to ensure a smooth user experience. Collaborated with cross-functional teams to define and create business processes and requirements using flows. Designed and deployed custom reports and dashboards to track performance for sales and marketing teams.
Involve in the process of requirement gathering. Worked on Sales Cloud functionalities of salesforce like lead to opportunity conversion also Give the UAT to the client. Created Web-to-Lead form on their website. Created a Process Builder, Validation Rule based on client requirements. Worked in deployment from sandbox to Production.