Saravana Amuthu
Saravana Amuthu
Saravana has 5+ years of experience working in Salesforce ecosystem. As an admin/developer, has experience working with multiple clients handling the stakeholder queries & developing critical solutions which has a major impact on business.
Saravana always likes to be a people person being available for people he works with & also concentrates on maintaining a good vibe in the workspace (physical & virtual).
Apart from Salesforce expertise, Saravana is keen to learn sales concepts & has done idea pitching in his leisure time.
Loves cycling & sweets.
- Role
Salesforce Administrator/ Developer
- Years of Experience
5 years
Skillsets
- Customization
- Data Migration
- Business Analysis
- Deployment
- Salesforce Configuration
- Ticket handling
- Production support
- Sales operations
- Data handling
- Test activities
Professional Summary
5Years
Salesforce Administrator/ Developer
Twilio Technology India Pvt LtdSalesforce Administrator/ Developer
CognizantSalesforce Administrator/ Developer
Accenture
Applications & Tools Known
Salesforce
Dataloader
Docusign
Outreach
LinkedIn Sales Navigator
Zoominfo
Work History
5Years
Salesforce Administrator/ Developer
Twilio Technology India Pvt LtdBuilding automation features using flows which saves time for internal teams.
Salesforce Administrator/ Developer
CognizantWorked as a Salesforce Administrator/Developer handling configurations and customizations.
Salesforce Administrator/ Developer
AccentureWorked as a Salesforce Administrator/Developer involved in various project aspects.
Achievements
- Handled tickets & minor enhancements
- Created reports & dashboards
- Resolved bugs in the ticketing tool
- Handled user license follow-up activity
- Maintenance releases
- Production defect support
- Involved in team building activities
- Building automation features
Major Projects
4Projects
AMTRACK - HEALTH & PUBLIC SERVICES
Involved in understanding basic functionality of lightning components & flows. Handled tickets & minor enhancements which involve configuration. Involved in data migration & handling using dataloader.
SOLUTION WORKBENCH - INTERNAL
Involved in minor customization on visualforce pages. Handled weekly & monthly tickets.
ALD AUTOMOTIVE (SOCIETE GENERALE) - FINANCIAL SERVICES
Involved in design/analysis of various business requirements from the client. Handled 20+ maintenance releases each containing set of Business requirements. Provided production defect support. Used AutoRABIT for deployments.
TWILIO (Internal) - SALES OPERATIONS
Handling daily cases related to Quotes/Proposals, Agreements, Opportunities & other prospecting tools. Building automation features using flows.
Education
Bachelor of Engineering
Kongu Engineering College (2018)
Certifications
Salesforce administrator
Platform app builder