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Mohan KRK

Mohan KRK

Engineering leader with expertise in both Engineering and Product Management, specializing in building and managing distributed teams to deliver world-class consumer, cloud-based, and mobile products under tight constraints. I have designed a passwordless authentication system for Google Fi, developed backend architecture for Google Play Store concessions and CRM tech, and led personalization efforts for the Gmail Help Center. My work on Chrome OS focused on platform and device health, while at Amazon, I scaled the customer notification system to handle 6 billion personalized messages annually. Additionally, I have contributed to mobile applications with over 150 million pre-installs, including Movie Director and muveeStudio. Guided by the principle that great ideas fail due to poor execution, I am committed to driving excellence, innovation, and impact in every project I lead.

  • Role

    Head of Engineering, Enterprise Products & Marketplace

  • Years of Experience

    19 years

Professional Summary

19Years
  • Sep, 2023 - Present1 yr 6 months

    Head of Engineering, Enterprise Products & Marketplace

    Atlassian
  • Sep, 2022 - Sep, 20231 yr

    Director of Engineering & India site lead

    Indeed
  • Apr, 2020 - Sep, 20222 yr 5 months

    Head of Engineering, Data & Decisions, Rideshare marketplace

    Lyft
  • Feb, 2013 - Dec, 2013 10 months

    Engineering Manager - Data, Tools & Process Re-engineering, Media Revenue Operations

    Google
  • Jan, 2014 - Apr, 20151 yr 3 months

    Partner Product Manager, Google Play Store

    Google
  • Apr, 2015 - Apr, 20205 yr

    Manager, Software Engineering, Chrome OS

    Google
  • Apr, 2012 - Feb, 2013 10 months

    Software Development Manager

    Amazon
  • Jun, 2006 - Apr, 20114 yr 10 months

    Senior Software Engineer

    Muvee Technologies

Work History

19Years

Head of Engineering, Enterprise Products & Marketplace

Atlassian
Sep, 2023 - Present1 yr 6 months
    Leading 110 strong engineering org across India and Australia and delivering delightful experiences on Atlassian Marketplace ($1B/year GMV) and Data Center products Incubated a 30 member team in India working on JIRA, JSM and Confluence for Enterprises Shipped Proforma for JIRA & JSM adding dynamic forms capability with no code Incubated and built security engineering capabilities in India in response to heavily exploited Confluence vulnerabilities Advocated for and executed a rewrite of Atlassian Marketplace backend monolith to microservice based architecture which has shipped together with a refreshed Marketplace UX Engineering lead for marketplace monetization revamp resulting in $175m lift in annual GMV

Director of Engineering & India site lead

Indeed
Sep, 2022 - Sep, 20231 yr
    Established the charter, executive sponsorship, hiring strategy for India Incubated a team of 18 engineers to address key aspects of Indeed ads ecosystem running from Bidding, Reach, Data & Optimization Led teams in Japan and India to redesign Indeeds advertising data pipelines improving data freshness from 24+ hrs to 30 mins Led teams in Japan & India to establish standardized APIs and onboard external partners onto Indeeds advertising stack

Head of Engineering, Data & Decisions, Rideshare marketplace

Lyft
Apr, 2020 - Sep, 20222 yr 5 months
    Mission: Better, faster decisions through trusted data and algorithms to win the rideshare marketplace Team: 65 SWEs, 7 DS, 2 PMs, 2 TPMs, 8 EMs Charter: Marketplace management tools, Experimentation Platform & Insights, Legal & Compliance Eng, Financial computation & reporting platform, Market & Competitive intelligence, Realtime market health platform, Central Data Engineering Partnered with Executive Leadership & Delivered marketplace savings of $70 mil in 2021 by exploiting pricing elasticities through reinforcement learning helping Lyft achieve adj EBITDA profitability. Transformed experimentation culture to adaptive & always on experiments shortening decision cycles by 100%. Transformed legacy data infrastructure to improve completeness, accuracy & freshness for Lyfts core datasets supporting ML, science, experimentation and operations driving better and faster decisions. Conceptualized and built the science insights toolkit enabling 400+ scientists to perform modeling & analysis efficiently at scale. Incubated and grew the Kyiv engineering site to 15 SWEs. Program lead for Lyft D&I initiatives and ladder steward for Data Engineering & Science.

Manager, Software Engineering, Chrome OS

Google
Apr, 2015 - Apr, 20205 yr
    Crafted the vision, bootstrapped & led Chrome OS Metrics team to address challenges in Product Health, Business Health, Product Usage & User Feedback areas. Led definition, building & monitoring of key product metrics (stability, performance, memory, battery, graphics etc) to continuously improve user experience on Chrome OS devices. Delivered statistical and ML models that measure and optimize key product health parameters such as ZRAM size & Chrome tab discarding mechanisms and help reduce OOMs by 60% & enhancing battery life by 8%. Designed and delivered Chrome OS performance telemetry infrastructure & logs processing for customer feedback reports to fix Top User Issues and improved customer happiness by 7% in 2019. Conceptualized and launched Chrome OS moblab devices used by OEM, ODM & SoC partners to qualify their Chrome OS devices. Collaborated with over 40 partners to onboard them on to Moblab platform and transformed the testing strategy from Google owned to Partner owned. Reduced $1xx M per year in fixed costs (staff+test infra). Reduced product time to market by 3 months.

Partner Product Manager, Google Play Store

Google
Jan, 2014 - Apr, 20151 yr 3 months
    Led the redesign of Play Stores Concessions & Refunds back end resulting in a 10% improvement in customer satisfaction ratings and savings of $1xx M within a year of launch Led cross functional team of engineering, finance, operations, legal and PR to make Google compliant with FTC ruling on unauthorized in-app purchases. Co-invented password-less customer authentication system used in Google Fi Customer support (doesnt need sharing of Geographic or Biographic information).

Engineering Manager - Data, Tools & Process Re-engineering, Media Revenue Operations

Google
Feb, 2013 - Dec, 2013 10 months
    Led process definition for media services flow across multiple sell side ad platforms & properties such as DFP & GDN. Led software design & development to automate quality checks, pre-trafficking checks and trafficking workflows for Youtube Reserve & Third Party Ad Serving. Outperformed most of operational KPIs and reduced make goods by 14% YoY in steady state.

Software Development Manager

Amazon
Apr, 2012 - Feb, 2013 10 months
    Managed a team of 10 SDEs to build a new Customer Notifications experience for Amazons global customer base within tight timelines while minimizing total cost of development & ownership. Reduced customer contacts by 2-3% worldwide by implementing better customer notification mechanisms and self-service processes for customers. Designed a highly scalable personalized email notification platform (powered by machine learning algorithms) that dispatched about 6 billion transactional emails per year to Amazons global customer base.

Senior Software Engineer

Muvee Technologies
Jun, 2006 - Apr, 20114 yr 10 months
    Built & Led a geographically distributed R&D team (Korea, Singapore, India) of 5 Software Engineers to build Smart Movie HD - a first of its kind Automatic and Manual video editor deployed in LG Mobiles Android phones. Led an R&D team of 3 Software Engineers to build MuveeStudio, an automatic video editing application, preinstalled in over 40M best selling mobiles such as LG Cookie, LG Viewty and LG Renoir. Designed MovieDirector, the first ever video editor on a mobile device, pre-installed in 65M Nokia N series mobile devices.

Education

  • PhD student & AI/ML research fellow

    Indian Institute of Technology, Hyderabad
  • LEAD certificate

    Stanford Graduate School of Business (2019)
  • Engineering Leadership Professional Program

    University of California, Berkeley (2016)
  • Bachelor of Technology (CS)

    Jawaharlal Nehru Technological University, India (2003)
  • Master of Technological Design (Embedded Systems)

    National University of Singapore and Technische Universiteit Eindhoven (2005)
  • Master of Business Administration (MBA/PGPEX)

    Indian Institute of Management Calcutta (2012)