Responsibilities-

• Managed platform stability and performance for digital services in a hybrid cloud environment, supporting SaaS migration initiatives.
• Automated infrastructure provisioning and deployment processes using Azure and AKS to streamline cloud migration workflows.
• Designed and deployed Azure resources using Bicep templates for efficient Infrastructure as Code (IaC) management, ensuring modular, reusable, and scalable deployments.
• Automated cloud operations and resource management tasks using PowerShell scripts, streamlining workflows for provisioning, configuration, and monitoring.
• Implemented monitoring and alerting solutions with Dynatrace, Datadog, and Splunk to ensure seamless performance during critical migration events.
• Collaborated with cross-functional teams to optimize system reliability, address operational bottlenecks, and enhance migration efficiency.
• Conducted performance testing and resilience validation using JMeter and Chaos Monkey to maintain service quality during migration.
• Supported agile project management and IT service workflows through tools like Rally and ServiceNow to align with migration goals.
• Enhanced customer experience analytics during migration using Glassbox to identify and resolve user-impacting issues.
• Designed and implemented best practices for hybrid cloud operations, ensuring scalability, security, and compliance during the transition to SaaS-based solutions.

Responsibilities-

• Led a team of SREs to design, implement, and maintain scalable, highly available infrastructure for data-driven platforms in cloud and on-prem environments.
• Automated incident response workflows, reducing downtime and enhancing the reliability of critical systems leveraging advanced monitoring tools.
• Streamlined CI/CD pipelines using Azure DevOps, reducing deployment times and ensuring consistency during critical product releases.
• Designed and maintained fault-tolerant infrastructure with Azure Bicep and PowerShell, achieving 99.99% uptime and zero-downtime deployments.
• Optimized platform performance and stability through data-informed capacity planning and tuning, achieving significant improvements in system uptime.
• Transitioned services from AWS IaaS to Azure managed services, optimizing costs and modernizing applications while addressing technical debt.
• Led disaster recovery and business continuity planning, ensuring compliance with best practices to minimize risks during critical incidents.
• Advocated for the adoption of SRE principles and DevOps best practices across teams, fostering a culture of operational excellence and innovation.

• Managed platform stability and performance for in-house migration applications in an on-premises environment.
• Automated infrastructure and deployment processes to streamline application migration workflows using PowerShell scripting for automated and consistent infrastructure as code management.
• Implemented monitoring and alerting solutions to ensure seamless application performance during critical migrations.
• Collaborated with cross-functional teams to optimize system reliability and reduce operational bottlenecks in the migration process.

1. Conducted an in-depth assessment of the on-premises SQL database environment, identifying dependencies, performance requirements, and migration risks.
2. Developed a comprehensive migration strategy, including timelines, resource allocation, and risk mitigation plans.
3. Executed database migration using AWS DMS, ensuring minimal downtime and data integrity during the transition.
4. Validated the migrated data through rigorous testing and reconciliation to confirm accuracy and completeness.

1. Configured, maintained, and optimized Linux servers to ensure high availability and performance across production environments.
2. Automated routine tasks using Bash, Python scripting, and configuration management tools like Ansible or Puppet.
3. Monitored system performance, identified issues, and implemented solutions to improve uptime and reliability.
4. Conducted patch management, kernel upgrades, and security hardening to ensure compliance with industry standards.
5. Collaborated with cross-functional teams to support application deployments and troubleshoot system-level issues.

1. Installed, configured, and maintained Linux servers to support business-critical applications.
2. Managed user accounts, permissions, and security policies to ensure secure access to Linux systems.
3. Monitored server performance and system logs, troubleshooting and resolving issues to maintain optimal operations.
4. Performed regular backups, patch management, and system updates to safeguard data and enhance stability.
5. Implemented and maintained network configurations, including firewalls and VPNs, for secure system connectivity.

1. Monitored the production environment for system alerts, ensuring smooth operations and resolving basic issues promptly.
2. Provided first-level support for customer-reported issues, escalating complex problems to senior teams when necessary.
3. Assisted in deploying minor updates, patches, and configurations under supervision to maintain application stability.
4. Documented issues, resolutions, and common troubleshooting steps to build a knowledge base for future use.
5. Communicated effectively with internal teams and customers to provide updates on issue status and resolution timelines.